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Customer Services

Our highest priority is meeting our customers’ needs by providing exceptional service. Through our web site, we hope to deliver to you yet another easy way for you to do business with us.

How to Reach Us

Waupun Utilities is conveniently located at 817 S. Madison Street, Waupun, WI  53963.

The main office is open Monday through Friday, 8:00 am – 4:00 pm.
Telephone:  920-324-7920
Fax: 920-324-7922
Email: waupunutilities@wppienergy.org

To report a power outage, flickering lights, downed power lines, or other problems at your home or business related to electrical power service, call 920-324-7920.  Waupun Utilities' phone number is answered 24 hours a day.

For problems with water service such as a broken water main, loss of water pressure, or questions about water quality, call the Water Department at 920-324-7920.  Waupun Utilities' phone number is answered 24 hours a day.

For billing questions, service connections/disconnections, or any other need, please contact the Billing Department, at 920-324-7920.