The Power of Community

Utility Scam alert

It has been brought to our attention that customers have received calls from “Waupun Utilities” stating that their account is past due. We want our customers to be aware and vigilant as scams are more prevalent during this time. Waupun Utilities customer services staff has and will continue to work on reaching out to customers. Customers who have fallen behind will receive a personal phone call as a way to be proactive in making plans for a payment arrangement or recommending resources for those in need of assistance during these difficult times.
 
Please be aware that persons requesting payment to be made over the phone, by wire, or money grams to avoid disconnection... is a scam. Waupun Utilities does not accept payment over the phone and we do not make personal calls outside of our normal business hours of Monday – Friday from 8 am – 4 pm. If ever in question, hang up the phone. To verify our phone number, you may go to waupunutilities.com or click the Call Now button on our page.

If you have any questions in regards to your account balance, a scheduled automatic payment, or anything else that we can be of assistance, please do not hesitate to call us. We are here for you!

Backup Generator Program

Large back up generator connected to buildingAre you considering an on-site backup generator to ensure uninterrupted power during an electrical outage? Or, have you already invested in a standby generator? In either case, we can help you achieve a greater return on your investment.

Our Backup Generator Program provides you with a cost-effective solution to the need for a backup generator, enabling you to operate during power outages and still gain additional financial benefit from equipment that is often idle. Participants agree to make their backup unit available as a generating resource on request. This allows an untapped power resource to be put to use, while your business gets additional return on its investment.

Our power supplier, WPPI Energy, will make monthly payments to participating businesses with generators 500 kW or larger. Participants must be able to bring their interconnected or standby generator online within 30 minutes notice and will be compensated for the fuel needed to power the unit when called into service by WPPI Energy, during periods of high demand.

For program details and eligibility requirements contact Eric Kostecki at ekostecki@wppienergy.org or 608-235-9101.