The Power of Community

Bill Payment Options

man entering credit card info on laptopWe have several convenient methods for you to pay your utility bill.

Automatic Payment

Payments can also be made by automatic withdrawal from your checking or savings account. Call our office at 920-324-7920 or download the Authorization for Direct Payment form and return it to us in person or via mail. You may also sign up for automatic payments through MyAccount to be charged to a credit card or deducted from your checking/savings account.

Some advantages to using direct automatic payment are:

  • Helps avoid late or missed payments
  • No need to write checks
  • No postage costs
  • Transfers funds safely, securely and directly from your account

When enrolled in this convenient service, you will continue to receive a statement at the beginning of each month detailing the amount to be debited from your savings or checking account on the due date.

Pay Online 

Pay online, at

  • Payments can be charged to your credit card or deducted from your checking/savings account.
    • Sign-up for Automatic Payments
    • Make an immediate payment or schedule payment for the date of your choice.

Pay By Phone

Pay by calling Payment Service Network (PSN) at 877-885-7968.  No fee charged for payment.

Pay by Mail

Payment can be sent to:

Waupun Utilities
PO Box 431
Waupun, WI  53963

Please include the bottom stub of the bill to assure that your account is properly credited.

Pay in Person

During normal business hours (Monday – Friday, 8:00 am – 4:00 pm) customers can make payments at our office, located at 817 S, Madison Street, Waupun.  Credit or debit card payments can be made at the office during normal business hours. After business hours, payments can be dropped off in the night deposit box located at our office by the drive-thru.

Customer at Drive Through Window Customer Service in Lobby 

Bill Payment Assistance

Customer Billing Representative

If you are in need of assistance to help pay your utility bill, 

please follow the link to view resources for assistance.