The budget billing program is a free service offered to all residential customers. The program is designed to help you avoid unpredictable utility bills and make balancing your budget a little easier.
Your monthly budget amount is based on the average of your actual bill charges during the previous 12 months. Any expected increase in the cost of electric, water and sewer are also calculated into the monthly payment when you enroll in the program. We continue to read your meter every month and your utility bill will show how much energy you used, the actual bill amount and the balance on your account. Some months you will pay less for what you actually used and some months you will pay more.
We like to see our new customers have at least 12 months of service before setting them up on a budget so they can establish average usages. It is also highly recommended that all budget customers take advantage of the ease of our automatic payment plan.
If you would like more information, or are interested in budget billing, please call our office at 920-324-7920.