The Power of Community

Utility Scam alert

It has been brought to our attention that customers have received calls from “Waupun Utilities” stating that their account is past due. We want our customers to be aware and vigilant as scams are more prevalent during this time. Waupun Utilities customer services staff has and will continue to work on reaching out to customers. Customers who have fallen behind will receive a personal phone call as a way to be proactive in making plans for a payment arrangement or recommending resources for those in need of assistance during these difficult times.
Please be aware that persons requesting payment to be made over the phone, by wire, or money grams to avoid disconnection... is a scam. Waupun Utilities does not accept payment over the phone and we do not make personal calls outside of our normal business hours of Monday – Friday from 8 am – 4 pm. If ever in question, hang up the phone. To verify our phone number, you may go to or click the Call Now button on our page.

If you have any questions in regards to your account balance, a scheduled automatic payment, or anything else that we can be of assistance, please do not hesitate to call us. We are here for you!

Electronics Recycling Event - April 10, 2021

Electronics Recycling Image

Waupun Utilities is pleased to announce that we will be hosting another Electronics Recycling Event in celebration of Earth Month on April 10, 2021 from 10 am - 2 pm! The event will be located at our Waupun Utilities Office - 817 S Madison St. Enter the west gate for drop-offs. 


All residential customers of Waupun Utilities are eligible


Fee Items (Cash or check accepted)

Flat screen and CRT (Tube) TV’s: $25.00 each

Projection and Console TV’s: $40.00 each

CRT (Tube) Monitors: $10.00 each

Microwaves, Dehumidifiers, Window AC Units, Dorm-size Fridges: $5.00 each

(No Full Size Appliances)

*** All other items (see below) can be recycled for free ***


Sample of electronics to recycle:  



Hair Dryers





DVD Players



CD Players




Lead Acid Batteries

Fax Machines

Cell Phones

All wiring


Waupun Utilities will collect residential customer light bulbs and ballasts for free