The Power of Community

Utility Scam alert

It has been brought to our attention that customers have received calls from “Waupun Utilities” stating that their account is past due. We want our customers to be aware and vigilant as scams are more prevalent during this time. Waupun Utilities customer services staff has and will continue to work on reaching out to customers. Customers who have fallen behind will receive a personal phone call as a way to be proactive in making plans for a payment arrangement or recommending resources for those in need of assistance during these difficult times.
 
Please be aware that persons requesting payment to be made over the phone, by wire, or money grams to avoid disconnection... is a scam. Waupun Utilities does not accept payment over the phone and we do not make personal calls outside of our normal business hours of Monday – Friday from 8 am – 4 pm. If ever in question, hang up the phone. To verify our phone number, you may go to waupunutilities.com or click the Call Now button on our page.

If you have any questions in regards to your account balance, a scheduled automatic payment, or anything else that we can be of assistance, please do not hesitate to call us. We are here for you!

Frequently Asked Questions

Where does the renewable energy come from?

As a member of WPPI Energy we have access to a portfolio of renewable energy projects.

These resources include electricity generated by wind farms in Dodge County in Wisconsin; Jefferson Solar in Jefferson, WI; small solar projects at customer locations in Wisconsin and Iowa; and a biogas facility in Wisconsin's Fox Valley.

How will the renewable energy be delivered to my home or business?

Electricity generated by the renewable resources will be fed into the electric power grid along with all other power sources serving our community. While it isn't possible today to deliver electricity from renewable sources directly to your home or business, your support for the Choose Renewable program will enable us to increase the amount of clean, renewable resources that are a part of our power supply.

Can businesses participate?

Yes. Commercial, industrial and agricultural customers are encouraged to sign up. Please visit our Choose Renewable for Businesses page for details.

Why does renewable energy cost more?

Although many renewable resources such as wind, sunlight and water are free, the technologies for capturing this energy are still more expensive than traditional power plants. By choosing renewable energy, you help lower these energy resource costs and increase the amount of electricity generated from clean energy sources.

What is my extra investment in renewable energy used for?

The money you spend on renewable energy is used to foster the growth of renewable resources. Most of it is allocated to the development of renewable resources, such as additional solar and wind energy projects. The rest is used to build support for renewable energy among customers like you, as well as businesses and organizations in your community. Broad support for renewable technologies across our communities will add up to greater demand, which, in turn will increase the investment made in renewable energy.