The Power of Community

Utility Scam alert

It has been brought to our attention that customers have received calls from “Waupun Utilities” stating that their account is past due. We want our customers to be aware and vigilant as scams are more prevalent during this time. Waupun Utilities customer services staff has and will continue to work on reaching out to customers. Customers who have fallen behind will receive a personal phone call as a way to be proactive in making plans for a payment arrangement or recommending resources for those in need of assistance during these difficult times.
 
Please be aware that persons requesting payment to be made over the phone, by wire, or money grams to avoid disconnection... is a scam. Waupun Utilities does not accept payment over the phone and we do not make personal calls outside of our normal business hours of Monday – Friday from 8 am – 4 pm. If ever in question, hang up the phone. To verify our phone number, you may go to waupunutilities.com or click the Call Now button on our page.

If you have any questions in regards to your account balance, a scheduled automatic payment, or anything else that we can be of assistance, please do not hesitate to call us. We are here for you!

Having Difficulty Paying Bills?

No one should be left in the cold. If you could use a little help with winter energy costs, give us a call and we can help work out a manageable payment plan. Many households may even be eligible for energy assistance.

Contact us at (920) 324-7920 or waupunutilities@waupunutilities.org to setup payment plan arrangements if needed or find out more regarding enrollment in our Budget Payment Plan today.

Energy Assistance

  • Fond du Lac County residents - dial (920) 929-3445
  • Dodge County residents - dial (920) 887-7990
  • Click here to learn more about Wisconsin Home Energy Assistance Program (WHEAP)
  • Applications can be completed in person at your local Energy Assistance site or completed online.

Wisconsin Emergency Rental Assistance Program

$320 million is now available to support Wisconsin renters who have experienced income loss as a result of the COVID-19 pandemic. Through the Wisconsin Emergency Rental Assistance (WERA) program, qualifying residential customers  can receive funding to help pay both rent and utilities, including past due balances. Payments are made directly to the utility or landlord on behalf of the tenants in need. Apply for this valuable assistance today!

Want to Apply?

 

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