The Power of Community

Utility Scam alert

It has been brought to our attention that customers have received calls from “Waupun Utilities” stating that their account is past due. We want our customers to be aware and vigilant as scams are more prevalent during this time. Waupun Utilities customer services staff has and will continue to work on reaching out to customers. Customers who have fallen behind will receive a personal phone call as a way to be proactive in making plans for a payment arrangement or recommending resources for those in need of assistance during these difficult times.
 
Please be aware that persons requesting payment to be made over the phone, by wire, or money grams to avoid disconnection... is a scam. Waupun Utilities does not accept payment over the phone and we do not make personal calls outside of our normal business hours of Monday – Friday from 8 am – 4 pm. If ever in question, hang up the phone. To verify our phone number, you may go to waupunutilities.com or click the Call Now button on our page.

If you have any questions in regards to your account balance, a scheduled automatic payment, or anything else that we can be of assistance, please do not hesitate to call us. We are here for you!

Power Quality

Closeup of industrial blower fanSophisticated motors, drives and other electrical devices in today’s workplace require a high level of power stability. When dealing with sensitive, high-tech equipment, even the slightest disruption in electrical service can result in costly production delays.

If your operations suffer from unpredictable power disturbances that result in downtime, lost data, equipment damage or other adverse outcomes, we can help. When motors stall, circuit breakers trip, lights flicker or computers lock up, it could be a signal that a power quality issue exists within your facility. That’s when you should give us a call.

Our Power Quality service will:

  • Identify electrical problems at your facility
  • Determine the causes
  • Recommend cost-effective solutions

Many power-related operating problems tend to originate from the customer’s side of the meter. Most minor issues can be solved quickly and simply. Others, more subtle in nature, may require more in-depth analysis. Whatever the case, we’ll be happy to assist.

We’ll develop a plan to collect the data needed to improve the electrical performance of your operations. Using sophisticated monitoring equipment, our power quality specialist will analyze the data and discuss various approaches to solving your power quality issue.

Even if you are not currently experiencing power quality problems but would simply like more information on power quality issues for planning purposes, consider giving us a call. We have useful information available at no cost to you, as well as other resources that you may wish to use or purchase.

For complete program details on Power Quality Services contact Eric Kostecki at ekostecki@wppienergy.org or 608-235-9101.