Whether you need new service or are moving out of town or just moving across the street, you can find the form you need below. Have questions? Give us a call at 920-324-7920.
Apply for Service
Welcome to the area! We are pleased to be your utility provider. You can stop by our office at 817 S. Madison Street 8:00 am – 4:00 pm, Monday through Friday to complete a service application or, if you prefer, you can download the application and bring the completed form with you. We will also need to see your drivers’ license or another form of picture identification when you apply for new service. This can be done by calling our office at 920-324-7920 or by completing the New Residential Service form.
Complete the New Business Service form for setting up a business account.
New Construction or Upgrade of Service
You can stop by our office at 817 S. Madison Street 8:00 am – 4:00 pm, Monday through Friday to complete an application for service, or download the electric and/or water form and return by fax, 920-324-7922, or email to firstname.lastname@example.org.
In addition, contact Waupun City Hall, at 920-324-7900, to confirm if a building permit is necessary. Inspection by Building Inspector is required prior to service hook up.
Change Mailing Address or Update Contact Information
Occasionally, we know that our customers will want their utility bill sent to an address that is different than their service address. This can be done by calling our office at 920-324-7920 or by completing the Change of Address or Update Contact Information form.
If you are currently a Waupun Utilities' residential customer and you are moving to another address within our service area, you may transfer your service by calling our office at 920-324-7920 or by completing the Transfer Service form.
If you are moving out of the Waupun Utilities area and need to close your account with us, please call us at 920-324-7920 to let us know your anticipated termination date. You can also complete the Request to Discontinue Service form.
Report Street Light Outage
We appreciate your assistance in making Waupun a safer place for pedestrians, traffic and the community.
If you see a city street light out, please submit the Street Light Outage form. Waupun Utilities will take the appropriate action to make sure the light is replaced in a reasonable amount of time.
Customer Authorization Release Form
Privacy laws prevent Waupun Utilities from sharing information with any individual or company who does not have their name on the utility account or have prior authorization. If you are working with a company who will be contacting Waupun Utilities for information regarding your utility account, please fill out the Customer Authorization Release Form and return it back to us at: email@example.com.