The Power of Community

Utility Scam alert

It has been brought to our attention that customers have received calls from “Waupun Utilities” stating that their account is past due. We want our customers to be aware and vigilant as scams are more prevalent during this time. Waupun Utilities customer services staff has and will continue to work on reaching out to customers. Customers who have fallen behind will receive a personal phone call as a way to be proactive in making plans for a payment arrangement or recommending resources for those in need of assistance during these difficult times.
 
Please be aware that persons requesting payment to be made over the phone, by wire, or money grams to avoid disconnection... is a scam. Waupun Utilities does not accept payment over the phone and we do not make personal calls outside of our normal business hours of Monday – Friday from 8 am – 4 pm. If ever in question, hang up the phone. To verify our phone number, you may go to waupunutilities.com or click the Call Now button on our page.

If you have any questions in regards to your account balance, a scheduled automatic payment, or anything else that we can be of assistance, please do not hesitate to call us. We are here for you!

Value of Public Power

Store owners posing in storeWaupun Utilities owns and operates its own local utility and has long been committed to helping make our community a great place to live and work. As a public power community, we are in the business of meeting customers’ needs and providing a higher level of service.

Waupun Utilities contributes to the economic well-being of the community by providing local, hometown service and innovative energy services to meet the needs of businesses large and small. Together with our nonprofit power supplier, WPPI Energy, we’ve built a strong team of energy experts and account management professionals to serve your business by providing the following and more:

  • Operating cost estimates and energy rate comparisons
  • New construction technical assistance
  • Energy efficiency incentives
  • Green power for business promotion
  • Partnerships with local economic development organizations

The staff at Waupun Utilities is committed to keeping our community and its businesses strong.