The Power of Community

Utility Scam alert

It has been brought to our attention that customers have received calls from “Waupun Utilities” stating that their account is past due. We want our customers to be aware and vigilant as scams are more prevalent during this time. Waupun Utilities customer services staff has and will continue to work on reaching out to customers. Customers who have fallen behind will receive a personal phone call as a way to be proactive in making plans for a payment arrangement or recommending resources for those in need of assistance during these difficult times.
 
Please be aware that persons requesting payment to be made over the phone, by wire, or money grams to avoid disconnection... is a scam. Waupun Utilities does not accept payment over the phone and we do not make personal calls outside of our normal business hours of Monday – Friday from 8 am – 4 pm. If ever in question, hang up the phone. To verify our phone number, you may go to waupunutilities.com or click the Call Now button on our page.

If you have any questions in regards to your account balance, a scheduled automatic payment, or anything else that we can be of assistance, please do not hesitate to call us. We are here for you!

Wastewater Utility

Waupun's wastewater treatment facility is located at 501 Fond du Lac Street. Wastewater Treatment Plant

Rate Information

Normal domestic strength wastewater with concentrations of BOD, and suspended solids no greater than 200 mg/l.

Sewer Utility Rate Summary

GENERAL SERVICE – METERED (Mg-1)                                      

Monthly Service Charge based on meter size

                  5/8”   $6.13                         3”  $11.30

                  3/4”   $6.13                         4”  $14.99

                  1”      $6.69                         6”  $24.21

                  1 ½”   $7.61                         8”  $45.00

                  2”      $8.72

 

INDUSTRIAL HIGH STRENGTH SURCHARGES                            

                  BOD > 200 mg/l                        $.52/lb

                  SS > 200 mg/l                           $.41/lb

 

                  Phos > 7 mg/l                       $14.77/lb

 

VOLUME CHARGES                                                                     

 

$3.09 per 100 cubic feet/month of water usage