Waupun, WI, April 1, 2025 – Waupun Utilities has been awarded the esteemed "Diamond" Reliable Public Power Provider (RP3)® designation by the American Public Power Association (APPA) for its unwavering commitment to providing reliable and safe electric service. This honor, which lasts for three years, is given to utilities that excel in four key areas: reliability, safety, workforce development, and system improvement.
What Does the RP3® Designation Mean?
The RP3 designation is an acknowledgment of the highest standards in the public power industry. For a utility to earn the "Diamond" status, it must score between 98% and 100% in all four crucial categories. These categories include:
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Reliability: Ensuring a consistent and dependable power supply to customers.
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Safety: Maintaining safe operational practices for both employees and the public.
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Workforce Development: Fostering a knowledgeable and skilled team to deliver top-tier service.
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System Improvement: Continuously improving infrastructure to meet growing community needs.
By receiving the Diamond RP3® status, Waupun Utilities joins an exclusive group of over 250 public power utilities nationwide that have demonstrated excellence in these areas.
Industry Recognition
Jeremy Ash, Chair of APPA’s RP3 Review Panel and General Manager at Kansas City Board of Public Utilities, expressed his pride in Waupun Utilities' achievement. “Receiving an RP3 designation is a great honor signifying a utility has demonstrated commitment to industry best practices,” Ash said. “Ultimately, the culture developed from this pursuit of excellence and continued improvement through the RP3 program results in measurable value delivered to the local community.”
Waupun Utilities' Commitment to Excellence
Steve Brooks, General Manager of Waupun Utilities, expressed his excitement and pride upon receiving the recognition. “We couldn’t be prouder to receive this prestigious designation,” said Brooks. “This is the result of hard work from many individuals who are deeply committed to powering our community. Receiving the ‘Diamond’ RP3 designation, the highest level of recognition within the program, is a testament to the high performance and dedication of our team.”
Brooks also emphasized that this achievement is not the end of the road. “However, this is not the end of our journey. We remain committed to continually improving our operations and the service we provide to our customers."
About Waupun Utilities
Waupun Utilities is a municipally owned and operated electric and water utility, proudly serving over 4,000 customers in Waupun, Wisconsin. As a community-focused utility, Waupun Utilities strives to offer low-cost, reliable service with a personal touch that reflects the values of the community it serves.
About the American Public Power Association (APPA)
The APPA has been awarding the RP3 designation for 19 years, providing recognition to utilities that meet the highest standards in the public power sector. The APPA represents more than 2,000 not-for-profit, community-owned utilities that provide electricity to approximately 54 million people across the United States. Through advocacy, policy development, and training, APPA plays a vital role in supporting the success of public power utilities.
Looking Ahead
The "Diamond" RP3® designation is just one more example of Waupun Utilities' ongoing commitment to operational excellence and customer satisfaction. By continuously striving to improve, Waupun Utilities will continue to be a leader in providing reliable and safe electric service to the Waupun community.